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HiJiffy
Bring guest conversations together, from the first question to the next stay.
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← All toolsMessage hotel guests from the front line, with reporting on response time and a vendor-stated round-the-clock support desk.
What it does
Kipsu sells frontline messaging for hospitality and a few other industries. For hotels it describes conversations with guests, assignment of messages inside the team, and reporting on volume and response time. The site says support is available 24 hours because hotel teams work overnight. A price is not published on the pages reviewed.
Who it suits
Hotel groups that want a staff messaging desk rather than a website chatbot.
Integration and setup
Confirm which channels land in Kipsu, such as SMS or the hotel’s own app, and whether a PMS stay record is attached to the thread.
What to check before buying
- Ask for a quote per property and per user.
- See a conversation handed from one department to another.
- Check retention of message text.
Limitations and considerations
- No public price.
- A messaging desk still needs a rule for who owns a guest request at 1am.
Sources and editorial review
Vendor documentation reviewed . This is a researched overview, not a hands-on test or endorsement.
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