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Guest messaging · Editorial listing

LoungeUp

Run a hotel guest app and CRM messages by email, SMS and WhatsApp, presented on the site as D-EDGE CRM.

What it does

LoungeUp is hotel guest messaging and CRM. The site describes a guest app plus email, SMS and WhatsApp, and it presents the product as D-EDGE CRM. The stated aims are guest messages during the stay and ancillary revenue. Pages reviewed are in French and do not show a public price.

Who it suits

Hotels that want stay messages and a guest profile, especially where D-EDGE is already the commercial stack.

Integration and setup

Confirm the PMS fields that fill the guest profile and which WhatsApp number the hotel must own. A CRM message that cannot see the meal plan will offer the wrong upgrade.

What to check before buying

  • Ask whether the contract is with LoungeUp or D-EDGE.
  • Send a test WhatsApp and an email from the same stay.
  • Check opt-out handling for marketing messages.

Limitations and considerations

  • No public price.
  • The D-EDGE branding means you should confirm which legal entity invoices you.
Sources and editorial review

Vendor documentation reviewed . This is a researched overview, not a hands-on test or endorsement.

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