Travel AI Stack may earn a commission if you use a vendor link on this page after an affiliate program is approved. These links open the vendor’s own site today. A commission would not change the price you pay or our editorial order. Affiliate disclosure.

← All tools
CA
Check-in · Editorial listing

ChargeAutomation

Collect guest details, deposits and messages for rentals and hotels through a branded check-in flow.

What it does

ChargeAutomation sells guest-experience software for property managers and hotels. The site describes branded guidebooks, online check-in with identity collection, payments, e-signatures and access codes, and a unified inbox covering WhatsApp, SMS, email, chat and Airbnb messages. The pricing page is aimed at both hotels and rentals. A single monthly licence figure was not in the portion reviewed.

Who it suits

Teams that want deposits, signatures and arrival messages in one guest flow.

Integration and setup

Confirm the PMS and the payment processor together. A deposit that does not match the PMS folio will create reconciliation work.

What to check before buying

  • Ask where identity images are stored and for how long.
  • Test an Airbnb thread and a WhatsApp thread in the same inbox.
  • Separate payment-processing fees from the software fee.

Limitations and considerations

  • Licence pricing was not captured as a single public figure.
  • Identity documents are personal data. The workflow needs a retention decision, not only a feature toggle.
Sources and editorial review

Vendor documentation reviewed . This is a researched overview, not a hands-on test or endorsement.

How we select and maintain listings